Privacy Policy

You have arrived at CBDayz (hereafter referred to as Dayz Ltd.)  General Data Protection Regulation (GDPR) Policy. This policy came into effect May 25th 2018 and we are constantly working to add and improve this policy to meet standards. If you would like us to review or amend the below document in any way, please contact us and one of our staff will gladly assist.

Data Protection Principles

Dayz Ltd. is committed to processing data in accordance with its responsibilities under the GDPR.

Article 5 of the GDPR requires that personal data shall be:

  1. Processed lawfully, fairly and in a transparent manner in relation to individuals;
  2. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
  3. Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  4. Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  5. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
  6. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”

General Provisions

  1. This policy applies to all personal data processed by Dayz Ltd.
  2. The Responsible Person shall take responsibility for Dayz Ltd. ongoing compliance with this policy.
  3. This policy shall be reviewed at least annually. 

Lawful, Fair and Transparent Processing

  1. To ensure its processing of data is lawful, fair and transparent, Dayz Ltd. Limited shall maintain a Register of Systems.
  2. The Register of Systems shall be reviewed at least annually.
  3. Individuals have the right to access their personal data and any such requests made to the Dayz Ltd. shall be dealt with in a timely manner. 

Lawful Purposes

  1. All data processed by Dayz Ltd. is done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests (see ICO guidance for more information).
  2. Dayz Ltd. shall note the appropriate lawful basis in the Register of Systems.
  3. Where consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with the personal data.
  4. Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in the Dayz Ltd. systems. 

Data Minimisation

Dayz Ltd. shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. We may store information on a customer as follows and where, but we never handle customer information if it's unrelated to our business and not in helping our customer have an enjoyable, rewarding and secure experience. Please refer to the links below to find the specific companies privacy policy:

First Name and Last Name - Used to refer to the customer respectfully by name and to assist with the customer experience (ordering, newsletter etc):

  • Internal Email (Apple Mail) (HubSpot) (Zendesk) (Stripe) (Shippo) and (Amazon) exclusively for Dayz Ltd. staff where we may be assisting a customer.
  • To confirm orders, shipping information and to check the security of a purchase is legitimate. This is through our website (Shopify), (Amazon), our fulfillment companies, our digital subscription company (Stripe), our shipping applications and our customer service platform (Zendesk).
  • Couriers delivering the goods may also have access to this information, specifically to assist in delivery.
  • If you complete a Customer Satisfaction Survey, our online survey provider Survey Monkey has access and holds your details. See their Privacy Policy and GDPR Compliance Policy

Email - If customer has signed up to our newsletter or has reached out to our support for customer service. We collect emails and store them in our Mailchimp account. Check out Mailchimp’s GDPR Policy here

We never give out your email to anyone and simply have it so you get sweet deals and keep up to date because you want to be informed of our progress. You can unsubscribe here if you’re over it. 

  • To confirm orders, shipping information and to check the security of a purchase is legitimate, we often correspond with the customer using email. This is through our website (Shopify) (Amazon), our fulfilment company (Shipwire), our shipping app (Shippo), our digital subscription companies (Stripe) and our CRM company (HubSpot).
  • Couriers delivering the goods may also have access to this information, specifically to assist in delivery. 
  • If you complete a Customer Satisfaction Survey, our online survey provider Survey Monkey will store your email address. See their Privacy Policy and GDPR Compliance Policy.

Phone Number - For security verification and to assist with shipping accurately to the customer.

  • To confirm orders are legitimate, fraud detection and shipping information to ensure we deliver you your order. We often correspond with the customer using phone. This is sourced through our website (Shopify) on the customer order and via our fulfilment company regarding their specific delivery and (Amazon).
  • Couriers delivering the goods may also have access to this information, specifically to assist in delivery. 

Birth Date - To send a birthday email prior to their birthday, giving them additional discounts. This information is only stored on Mailchimp. For more on Mailchimps privacy policy, please click here.

Currency Conversion - We use a currency converter on our website to give you (the visitor) the ability to convert USD into your countries currency for convenience. By using our website, you (the visitor) agree to allow our currency converter to process your IP address in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Address - Delivery address for any orders:

  • We store addresses of customers who input this information at the checkout when they purchase. This information is used purely to deliver the customer their order accurately. We can source this information through our website (Shopify) (Amazon) on the customer order and via our fulfillment company (Shipwire) shipping applications and CRM company (Hubspot) regarding their specific delivery. Couriers delivering the goods may also have access to this information, specifically to assist in delivery. 

Credit Card - For customer and company security, we do not store any customer credit card information. It is encrypted with state of the art encryption on Shopify (our website hosting service). Shopify's security policies are found here.

Advertising - We use Facebook, Instagram and Google advertising to promote our products through their platforms. See their Privacy Policies by clicking here: Facebook Privacy Policy, Instagram Privacy Policy and Google Privacy Policy.

Customer Service - We use Shopify, Zendesk, HubSpot, Shippo and Amazon for customer service. To confirm orders, shipping information and to check the security of a purchase is legitimate, we often correspond with the customer using email. See their Privacy Policies by clicking here: 
Shopify Privacy Policy, 
Zendesk Privacy Policy, 
HubSpot Privacy Policy, 
Shippo Privacy Policy, 
and Amazon Privacy Policy.

    Accuracy

    1. Dayz Ltd. shall take reasonable steps to ensure personal data is accurate.
    2. Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date. 

    Archiving / Removal

    1. To ensure that personal data is kept for no longer than necessary, Dayz Ltd. shall put in place an archiving policy for each area in which personal data is processed and review this process annually.
    2. The archiving policy shall consider what data should/must be retained, for how long, and why.

    An example of this archival is that twice per year, we delete all customer emails who are not engaging with our content (the bottom 10% of our newsletter customer base).

    Security

    1. Dayz Ltd. shall ensure that personal data is stored securely using modern software that is kept-up-to-date.
    2. Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorised sharing of information.
    3. When personal data is deleted, this should be done safely such that the data is irrecoverable.
    4. Appropriate back-up and disaster recovery solutions shall be in place. 

    Breach
    In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, Dayz Ltd. shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website).

    We are available 7 days a week so please feel free to contact us if you would like any further information. We take your security seriously, so if you have any concerns or further questions, get after it via any contact and we'll help you out.

    Privacy Policy

    This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

    What personal information do we collect from the people that visit our blog, website or app?

    When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

    When do we collect information?

    We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form, use Live Chat or enter information on our site, or provide us with feedback on our products or services

    How do we use your information?

    We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

    • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

    • To improve our website in order to better serve you.

    • To allow us to better service you in responding to your customer service requests.

    • To administer a contest, promotion, survey or other site feature.

    • To ask for ratings and reviews of services or products

    • To follow up with them after correspondence (live chat, email or phone inquiries)

    How do we protect your information?

    We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning.

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

    All transactions are processed through a gateway provider and are not stored or processed on our servers.

    Do we use ‘cookies’?

    Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

    We use cookies to:

    • Understand and save user’s preferences for future visits.

    • Keep track of advertisements.

    • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

    If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

    Third-party disclosure

    We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except for trusted partners of Dayz Ltd.

    Third-party links

    Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Google

    Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

    We use Google AdSense Advertising on our website.

    Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

    We have implemented the following:

    • Remarketing with Google AdSense

    • Demographics and Interests Reporting

    We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

    Opting out:

    Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

    California Online Privacy Protection Act

    CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

    According to CalOPPA, we agree to the following:

    Users can visit our site anonymously.

    Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

    Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

    You will be notified of any Privacy Policy changes:

    • On our Privacy Policy Page

    Can change your personal information:

    • By emailing us

    How does our site handle Do Not Track signals?

    We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

    Does our site allow third-party behavioral tracking?

    It’s also important to note that we allow third-party behavioral tracking

    COPPA (Children Online Privacy Protection Act)

    When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

    We do not specifically market to children under the age of 13 years old.

    Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

    Fair Information Practices

    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

    We will notify you via email

    • Within 7 business days

    We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

    CAN SPAM Act

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

    We collect your email address in order to:

    • Send information, respond to inquiries, and/or other requests or questions

    • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

    To be in accordance with CANSPAM, we agree to the following:

    • Not use false or misleading subjects or email addresses.

    • Identify the message as an advertisement in some reasonable way.

    • Include the physical address of our business or site headquarters.

    • Monitor third-party email marketing services for compliance, if one is used.

    • Honor opt-out/unsubscribe requests quickly.

    • Allow users to unsubscribe by using the link at the bottom of each email.

    If at any time you would like to unsubscribe from receiving future emails, you can email us at

    • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

     

    Contact Us
    CBDayz LLC
    6260 South Centinela Ave.
    Culver City, CA
    Phone: 418 808 5710